Areva T&D SA
We have been cooperating with Kristal LTD since 2003. For six years now, our company has received no complaint about the quality or delivery of water. As an international company, we annually arrange tenders and monitor market prices and quality levels. Throughout all these years, Kristal LTD has maintained its affordable prices and quality assurance among other suppliers. In the event of any delays during deliveries, which are beyond the Supplier's control (e.g. traffic limitations, snowfall or any other force majeure occurrences), the management of Kristal LTD always gains control of these situations and takes all necessary measures to ensure that customers are provided with water. We cannot help but give an example to illustrate what otherwise could be taken as lightly; when elevators in our office did not work, the couriers of Kristal LTD walked up stairs, manually transporting containers to deliver water to the required address in time; what a sense of responsibility and good conduct they have!
So far, we have placed urgent orders, out of the ordinary delivery schedule, for a few times only, and in all of these cases, these orders were delivered immediately in an exclusive manner, even on non-working days!
According to the regular surveys with our employees, we have never received complaints about the quality or taste of “Ipek Su” water. Moreover, we have audited their production facilities and have been satisfied with the levels of quality, hygiene and technique.
We recommend that all companies or organisations in Azerbaijan use the services of Kristal LTD that operates under the “Ipek Su” brand.